A foundational managed IT service designed for small businesses that need reliable, secure, and responsive support. This plan includes:

• Unlimited helpdesk and on-site support during business hours

• 24/7 emergency coverage

• Proactive monitoring and management of desktops, laptops, servers, and network equipment

• Microsoft 365 management and essential cybersecurity protections (e.g., antivirus, email filtering, DNS filtering)

• Regular system updates and patching to ensure optimal performance and security

• Backups of Critical Systems and Microsoft 365 Data

This plan is ideal for businesses seeking dependable IT support without the overhead of an internal team.

A mid-tier offering that combines robust IT support with strategic oversight. It includes everything in the Standard Plan, plus:

• 24/7 unlimited helpdesk support

• Strategic technology planning and regular infrastructure reviews

• Quarterly infrastructure reviews to assess performance, security, and scalability

• Ongoing IT project planning and execution, including vendor coordination and implementation oversight

At 20% - 30% of your IT budget, this plan is perfect for growing businesses that need both operational support and forward-looking IT strategy.

Your premium, all-inclusive IT management solution. This plan is designed to eliminate the burden of IT entirely by:

• Covering 100% of your IT budget, including hardware, software, support, and labor

• Handling all licensing, procurement, and deployment (with your approval)

• Providing executive-level IT leadership, aligning technology with business goals

• Delivering seamless operations with no hidden fees or surprise costs

This is the ideal choice for business owners who want complete peace of mind and a fully outsourced IT department.